ACC Senior Services
916-393-9026 ext. 323
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Organization Details


Utilities Education & Assistance comprises three programs: ACC TEAM (Telecommunication Education and Assistance in Multiple Languages) operates under contract with Self-Help for the Elderly (a project funded statewide by the California Public Utilities Commission). Via TEAM, staff present workshops to community groups on understanding phone bills. Staff also follow up with individual consumers to review phone bills and assist in resolving complaints with utility companies. The PG&E CHANGES program provides community outreach and education and PG&E bill assistance. Electric Vehicles for Everyone (EVE) educates the community on electric vehicles.

Partnerships bring us monthly workshops at Russell Manor, annual workshops at Davis Senior Center, Foster Grandparents, Senior Companions, My Sister's House, and Sacramento Japanese United Methodist Church. New this year are presentations to Highlands Community Charter School instructors, which has resulted in 18 presentations at various sites. Also new this year are presentations for two mosques and four presentations for Sacramento Area League of Associated Muslims.
Program Successes
- ACC is regularly touted by our grantor, Self-Help for the Elderly as the program to "emulate;" for example ACC TEAM staff has helped train other TEAM sites at their annual training.
- This success with TEAM brought a new grant in 2018, Electric Vehicles for Everyone (EVE), for a 7-month, $20,000 pilot to educate the community on electric vehicles ACC is one of only 10 TEAM/CHANGES organizations selected for this pilot.
SCSEP is the largest federally-funded program specifically targeting older adults seeking employment and training assistance. SCSEP participants receive on-the-job training at not-for-profit, community based organizations or government agencies. Participants build skills and self-confidence, while earning a modest income. The dual purpose of the SCSEP program is to provide community service while also improving participants' skills to enable them to find unsubsidized employment. To be eligible for SCSEP, seniors must be age 55 or older, unemployed, and living on a family income of no more than 125% of the federal poverty level.

Funding is provided by the Department of Labor. ACC is a sub-grantee of The National Asian Pacific Center on Aging (NAPCA) and has been the project site for SCSEP in Sacramento County since early 2017. Our target is to assign an average of 92 seniors in job training sites annually.

Individuals that are selected after an intake and qualification assessment are assigned to a host agency where they are provided supervision and training. Participants train part-time for 15 to 20 hours a week and are paid the state minimum wage. Periodic individual employment plans and assessments are conducted to provide further assistance to the participants. Skills learned through the host agency and training sessions are useful in assisting participants to transition into employment. Participants attend skills training workshops, use resources at One Stop Job Centers, and are required to continue their job searches while they are part of SCSEP. Participants may enroll in SCSEP for a maximum of 48 months; the average number of months a senior is in SCSEP is six months.
Program Successes
Since the program's start at ACC in February 2017, we've been able to steadily increase the number of seniors participating each month. Additionally, we've been able to expand the breadth of host agencies that accept seniors for job training. Seniors in ACC's program serve in vital community service positions, such as (but not limited to):
- Non-profit thrift store clerks (e.g., Goodwill, SPCA)
- Customer service representatives (e.g. Sacramento Self Help Housing)
- Building maintenance workers (e.g. Mercy Housing, ACC Senior Services)
- Activities assistants (e.g. Eskaton Greenhaven Care Center)
- Office assistants (e.g. Mark Sanders Job Center, Meals on Wheels by ACC)
- Telephone reassurance assistants (e.g. Eskaton)
- One success story is "KB," who had been unemployed for 15 years due to a debilitating chronic disease. Because she has been out of the workforce for so many years, she feels that all of her skills are "rusty." At her host agency, KB is learning to use new computer programs and apply this knowledge to specific projects. She continues to apply for jobs every month (state employment is her goal) and believes that the job training she is getting will help her enhance her resume and make her a more attractive job candidate. Two other SCSEP participants have been hired by their host agencies this year.
Lifelong Learning and Wellness Program offers programs and services that successfully reach a significant segment of elders and their family caregivers in the surrounding neighborhoods. This program is open to ALL seniors and family caregivers. About 1,300 individuals attend tai chi, line dancing, fitness, cooking, and other classes and workshops each month. Ukulele, guitar, singing, keyboards, and taiko drums are the lynchpins of our popular music program.

Our computer and photography classes, taught by an all-volunteer staff, offer Windows, Apple iPhone & iPad, Photoshop and more, to help seniors keep up with the latest technology. We also provide one-on-one cell phone and computer tutoring and trouble-shooting. Additionally, music, crochet and knitting, walking, ping pong, and mah jong clubs let seniors socialize and have fun.

More than 70 weekly offerings are published quarterly in ACC News and Marketing for LLWP is also done through print media such as Currents, Pocket News, and Land Park News; via online calendars such as Sacramento Bee and CAPITAL; and through social media such as Facebook and NextDoor Pocket. Marketing endeavors include a monthly Programs e-newsletter, which is emailed to all LLWP participants, Board and Committee members, and Programs volunteers, and using social media applications. On average, program participants are charged per class hour and there is sometimes an additional fee for materials or class supplies. Effort is made to keep fees affordable and competitive. In 2006, the Network on Minority Aging of the American Society on Aging and the AARP recognized the success of the LLWP's multicultural programs with awards. One of our 100+ volunteers, Carol Ichiho, who has volunteered for longer than 12 years, won a "Hero of Human Services" award in 2018 from County Supervisor Patrick Kennedy.
Program Successes
Classes are for fun, fitness, lifelong learning, and socialization. For our free workshops, our overall goal is to offer evidence-based educational programs focusing on chronic disease management, fall prevention, financial literacy, and caregiver support. Presenters, such as Del Oro Caregiver Resource Center, the Health Insurance Counseling Assistance Program (HICAP), Yolo Hospice, Alzheimer's Association, and other service organizations offer the workshops and forums at no cost. Partnerships with Dignity Health bring the Chronic Disease Self- Management Program and Diabetes Self-Management Program.

Often, the partner agencies train ACC volunteer lay-leaders, who teach the workshops at ACC and potentially at other community organizations, depending on language needs. In addition to special activities every September, for Fall Prevention week, recent grants with the Stop Falls Coalition and with JA Foundation had ACC staff and volunteers trained to offer "A Matter of Balance" fall prevention workshops, which commenced in 2016 and continue at least twice annually.

In 2006, the Network on Minority Aging of the American Society on Aging and the AARP recognized the success of the LLWP's multicultural programs with awards. One of our 100+ volunteers, Carol Ichiho, who has volunteered for longer than 12 years, won a "Hero of Human Services" award in 2018 from County Supervisor Patrick Kennedy.
ACC Rides provides 4,000 one-way rides a month to seniors living in nine zip codes in Sacramento County and parts of the Delta region. In 2017, we added service to and from parts of Elk Grove zip code 95758. Big Day donations helped make this service possible! We were also able to reinstate Saturday rides for dialysis clients! Most of the rides bring seniors to congregate lunch centers at community centers and senior apartment complexes. Other rides are for medical appointments, dialysis, shopping, to attend programs in the community, and to run errands.

Virtually all of the seniors have mobility or cognitive challenges that prohibit the use of public transit. About a dozen staff and 80+ volunteers are the driving force behind ACC Rides. Vehicles are obtained through grant funding or donations. About half of the vehicle fleet are ADA-accessible vehicles with wheelchair ramps and other accessibility features. A suggested donation for the rides helps defray costs. ACC Rides help seniors access the services they need, while helping them maintain their independence.
Program Successes
ACC Rides celebrated our 15th anniversary in 2018. Since we started the program,ACC Rides has thoughtfully expanded to meet the needs of seniors in nine zip codes, five towns in the Delta region, and part of Elk Grove. ACC Rides is more than just transportation. Staff and volunteer drivers and driver assistants are trained to work with seniors with cognitive and mobility challenges; many vehicles are ADA accessible.
- ACC Rides partners with Paratransit and other local non-profits, churches, and senior housing agencies to meet the transportation needs of many different senior groups.
- ACC Rides as a team, as well as individual drivers and office volunteers have won national, state-wide, and local awards. The latest is the Rosa Parks Diversity Leadership Award, from the Sacramento Chapter of Advancing Women in Transportation (WTS). Per WTS, 'Your program stood out for demonstrating leadership in promoting diversity and in support of the goals and mission of WTS.'
- ACC Rides provides 4,000+ one-way rides each month.
Bridge to Healthy Families is a program that seeks to improve access to comprehensive support services for family caregivers and their care receivers living in Sacramento County. The program offers social services such as assessments (in the home and at the office), care planning, and referral coordination. These services are supplemented by caregiver training, education, and support groups. Home visits, community and provider education are components, the overall goal of which is to marshal and expand the resources available for caregiving families. A unique component of the service is a focus on limited-English proficiency families, of any language. The program is partially supported by a grant from Area 4 Agency on Aging.

Since 2010, Legacy Corps, our AmeriCorps program serves senior and veteran families with in-home respite/companionship. Volunteers are trained in caregiving, working with seniors, signs and behaviors associated with dementia and more topics. Legacy Corps members are then matched with seniors depending upon interest and availability; currently nine members serve 15 families. In partnership with the County, we started a new program, Senior Companions in October. Our companion currently serves four clients families.

Bridge to Healthy Families staff supervise Social Work and Gerontology interns from Sacramento State, each year, who often increase our language capacity.

Donations are gladly accepted to help support the program. No one is denied services due to the inability to contribute. Income qualified families may receive a Caregiver Scholarship to help them start using respite care.
Program Successes
- Since 2009, Bridge to Healthy Families has served over 300 families.
- Staff and interns have a special emphasis on working with families impacted by Alzheimer's Disease and dementia.
- Bridge to Healthy Families partners with the Alzheimer's Association and other non-profits to coordinate referrals, educational presentations, and outreach.
- The Caregiver Scholarship has been funded successfully since 2011 from grants, donations, and fundraising. 65 families have benefited so far.
ACC Greenhaven Terrace Independent Senior Living and Assisted Living Apartments serve senior citizens 60-plus years of age. Our Independent Living program includes 146 modern one-bedroom and two-bedroom apartments, with full kitchen, and balcony or patio. We offer a full activity program, transportation services, library, computer room, laundry rooms, ample off-street covered and open parking, community gardening spaces, and a walking path to the local shopping center. Some services are free to all residents, and some options have a fee. Our Assisted Living program includes 24 studio and one-bedroom apartments. The base rate includes the apartment, three meals a day, housekeeping, transportation to medical appointments, the activity program, and linen service. Additional premium services include medication management and assistance with bathing, dressing, and other personal services.
Program Successes
- We attained an occupancy rate of 99% in our 146 Independent Living apartments, after experiencing a high vacancy rate in the prior year. Stabilizing occupancy will guarantee a continued high quality of apartment living for senior residents in the area.
- We developed other services for residents in Independent Living, including a housekeeping service, transportation service, and the choice of ordering a packaged hot lunch or dinner, seven days a week.
- These services allow residents to remain in their apartments with support from our staff. We remodeled one wing of ACC Greenhaven Terrace to create a 24-unit Assisted Living program, meeting all California State Community Care Licensing requirements.
- This effort recognizes the need for more 24 hour supervision and other service options for residents to age-in-place.
ACC Care Center (ACC CC) has been serving seniors in the Sacramento area since 1986. With a track record for excellent quality outcomes, ACC CC has received the highest five Star Rating the last three years. We are a not-for-profit, 99-bed facility focused on enhancing the quality of life for our seniors. Along with being 'home away from home' for our long stay residents, we also focus on rehabilitation for patients after a hospitalization. The number of community members we have been able to serve has tripled over the past three years as we have worked to get folks back home after an illness or injury.
Program Successes
- Five Star rating on Medicare Nursing Home Compare.Named as one of the top Nursing Homes in the country by US news and World Reports
- Recognized for QASP award as one of the top 10% of Nursing Homes in California.High resident satisfaction scores
- High employee satisfaction scores and low turnover rate
- Our ultimate goal is to assist frail elderly residents to live at their optimal level physically and socially